Virginia Telehealth Network

Optimizing Care for Patients with Limited English Proficiency

Telehealth can help in connecting patients of all different backgrounds to essential services, but one critical barrier that exists is accessing care for patients with Limited English Proficiency (LEP). Identifying solutions can be challenging but two free and charitable clinics in Richmond have identified ways to get care to these individuals. At CrossOver Healthcare Ministry […]

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Improving Access to Telehealth for Patients with Limited English Proficiency

Edward Jenner

Telehealth can be challenging for those who aren’t familiar or comfortable with technology, but patients whose first language is not English face another set of barriers. Patients with limited English language proficiency (LEP) are historically less likely to visit the doctor and less likely to get preventative care services, regardless of health status, access to […]

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In Arlington, Language Barriers No Obstacle for Telehealth

Arlington Free Clinic header image

Not just Spanish, but Mongolian is no problemo At first blush, the story is a familiar one. Facing a national health crisis without the ability to see patients in person, a healthcare provider makes the predictable transition to telemedicine, and along the way, discovers that what seemed for a long time like a complicated, pie-in-the-sky […]

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Equity in Telehealth: Addressing Areas in Need

image of a family looking at a laptop together

Improving telehealth means ensuring there is equity at every level. Tools, technology and processes must be accessible and customized to meet the needs of all patients. The technology providers use also should offer enhanced options and have translation capabilities for those with a language barrier. Another way physicians can improve telehealth is by digitizing paper […]

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