Breaking Language Barriers: Training Interpreters for Behavioral Health
When Dilshad Charania immigrated from India 25 years ago, she knew she wanted to use her native language as an asset. After working as a court interpreter for several years, she was introduced to interpreting in the behavioral health setting in 2017. “That was a life changing decision for me because this training was organized [...]
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Optimizing Care for Patients with Limited English Proficiency
Telehealth can help in connecting patients of all different backgrounds to essential services, but one critical barrier that exists is accessing care for patients with Limited English Proficiency (LEP). Identifying solutions can be challenging but two free and charitable clinics in Richmond have identified ways to get care to these individuals. At CrossOver Healthcare Ministry [...]
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Improving Access to Telehealth for Patients with Limited English Proficiency
Telehealth can be challenging for those who aren’t familiar or comfortable with technology, but patients whose first language is not English face another set of barriers. Patients with limited English language proficiency (LEP) are historically less likely to visit the doctor and less likely to get preventative care services, regardless of health status, access to [...]
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Equity in Your Practice
Tips and Resources:
- HITEQ Center: Telehealth Resources for Patients with Limited English Proficiency in Health Centers
- AJMC: Addressing Virtual Care Disparities for Patients with Limited English Proficiency
- Telehealth.org: Telehealth Law – Healthcare Translation Services for Limited English Proficient People
- Telehealth.HHS.gov: Improving Access to Telehealth
- Tech Target: Understanding Telehealth Barriers for Limited English Proficiency Patients
- MATRC: Telehealth and Language Access Guide
Keep the Conversation Going
Tell us what local resources you have found to support your multi-lingual patients with telehealth.
